Euronet Mobile Banking Solution

Euronet Mobile Banking Solution provides the ability for banks and their customers to stay in contact via the mobile phone. Customers can have access to their financial accounts while financial institutions can offer a proactive approach to customer satisfaction. With features such as Euronet Event Messaging and Euronet Account Access, financial institutions can communicate directly with customers by sending timely account activity alerts such as deposits made, ATM/debit card transactions and check clearing. These alerts can be delivered to the customer's mobile phone, pager, e-mail or fax. Customers, in turn, can access account information and perform functions such as transfers, verifying balance, reviewing ministatements and changing passwords from their mobile phones.

Euronet's Mobile Banking solution enables a secure mobile commerce solution in the global community using leading-edge technology, such as Java, XML and Weblogic on a Windows NT platform. Supporting SMS and WAP communication standards, the solution also can be interfaced with a SIM Tool-kit (STK) loaded on the phone, which enhances the user flexibility and security. The products, created by Euronet, are immediately available and financial institutions interested in these services can be operational within 90 days.

Benefits

• Fully integrated with Euronet's ITM
• Multilingual
• Multicurrency
• Cost-effective
• Easy to implement
• Unparalleled customer convenience
• Provides more personalized services to the customer
• Retain existing customers through additional value added service
• Attract new customers
• Reduces call center volume
• Establishes competitive differentiation and market leadership
• Provides quick-to-market solution
• Delivers a new marketing channel
• Improves fraud detection tool
• Reveals customer preferences and habits

Features & Functions

Account Messaging - Features

• Multiple language support
• Multiple currency support
• Management reporting
• Internet- and mobile-based customer profile maintenance and setup
• Multiple account support
• Training and support
• Multiple device and protocol support

Event Messaging - Features

• Event-driven personalized alerts to wireless devices
• Individual user profiles and user defined alert criteria
• WAP and Internet based user interfaces
• Bank-branded alert templates
• Flexible scheduling, delivery, feedback, and delivery escalation
• Major wireless carriers and device types
• Multiple host interface options
• Highly scalable solution; open and flexible architecture
• Data mining and management reporting
• Full-circle integration: feeds into CRM / data warehouse
• ASP hosted solution

Device Types

• SMS
• WAP
• SIM Toolkit (STK)