| Today, financial institutions
are presented with new opportunities and challenges, all
stemming from one thing—technology
to meet their rapidly changing needs. As a company delves
into technology advancement, it can often be as disorienting
as a maze. On one hand, technology enhances productivity
and drives profitability; on the other hand, the accelerating
rate of new technology is presenting you an overwhelming
number of opportunities and concerns related to technology.
Euronet's Professional Services Organization (PSO)
team can help you navigate through that maze. PSO helps
you bring together disparate technologies and integrate
new ones into a business strategy that successfully balances
cost and return. PSO services are designed to assist banks
with business/technical strategy, analysis, planning, implementation,
training, and knowledge transfer to meet all of their unique
needs regardless of project size and complexity. From evaluation
through execution, PSO offers experienced and dedicated
individuals with a combined knowledge of over 90 years
in the computing and financial industry to assist you with
these complex projects.
All Euronet PSO offerings feature EDGE—Evaluate,
Design, Generate and Execute, our proprietary
methodology for solution implementation. This highly
structured and phased approach ensures clearly stated
user requirements; reasonable and achievable expectations;
correct technology choices; cost-effective and efficient
resource allocation. PSO offers the following standard
proven consulting services and client assessment methods,
which give Euronet customers the added assurance that
business solutions are of the highest quality, delivered
on time, and on budget.
For detailed information and assistance on Euronet's
Professional Services Organization, please contact Mark
Witherell—mwitherell@euronetworldwide.com.
Joint Requirements Planning Session (JRPS)
The JPRS offering is a professionally facilitated
series of detailed interactive planning sessions conducted
by Euronet's PSO team with the client to clarify/identify
client business/technical requirements, identify any gaps
and/or new requirements, and prepare a scope & approach
document that serves as the roadmap for the overall project.
Custom Solutions
Our clients often face unique business/technical
needs that help them differentiate themselves competitively
in their marketplace, or may be required to address a variety
of regional requirements and/or competition. To address
these needs, Euronet's PSO team offers custom enhancement
solutions that help our clients augment their existing
Euronet suite of products. These custom enhancement initiatives,
in cooperation with the PSO JRPS service and EDGE methodology,
help clients realize solutions that are tailored to their
unique requirements.
Triple Data Encryption Standard (DES) Consulting
Services
Qualified PSO consultants provide Triple DES awareness
and readiness, key management consulting, environmental
analysis and migration planning services. Euronet's PSO
team assists financial institution's 3DES challenges through
general awareness, joint requirements planning, business
and tactical consulting and project office services thereby
providing the client a clearer understanding of Triple
DES concepts, key management requirements, and the potential
impacts to the client environment.
Europay MasterCard Visa (EMV)/Smart Card Consulting
Services
These services are beneficial for clients who are interested
in supporting EMV/smart card capabilities in their environment.
There is a tremendous learning curve to be gained from
these services for the client to become proficient in EMV/smart
card concepts so they can better evaluate the overall impact
to their business. The Euronet PSO team offers a comprehensive
set of services to help our clients evaluate the business
and technical impact to their environment, understand what
they must do in preparation for a move to the EMV/Smart
Card environment, and help clients prepare comprehensive
project plans that address their unique migration path.
Card Business Consulting
This new service offered by Euronet's PSO in 2005
is designed for clients who are interested in identifying
their unique card business needs and requirements. The
PSO team will work with the client from analyzing their
card needs to consulting with third-party organizations;
reviewing regional and/or country specific regulations
and mandates; and finally evaluating impacts to the client's
business and technical procedures and processes from their
chosen card requirements.
Operational Assessments
The operational assessment service is a detailed analysis
and review of client information, workflow, operations,
product usage, processes, and technical infrastructure
in order to document the current environment, recommend
operational improvements and address any potential processing
bottlenecks. These types of assessments could range from
card center processes and practices; system maintenance,
back-up, restoration, and disaster recovery Processes and
balancing & settlement process review among others.
Tactical Assessment
Tactical
assessment involves a variation of a traditional operational
assessment that deals with specific tactical client issues
and/or needs. A primary goal of a tactical assessment
is to address a client's specific technical,
business, process, and/or resource issues to help them
operate the Euronet suite of products in a more efficient
manner.
Ad Hoc Consulting Services
In addition to the above standard
services, the Euronet PSO team offers a variety of ad hoc
consulting services. The ad hoc PSO services may range
from business/technical consulting tailored to a client-specific
need or unique enhancements and new solutions to a client's
existing production environment.
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